Returns & Exchanges
At Fatboy, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all items in their original condition and packaging. If your new bean bag, lamp, or home accessory isn't the perfect fit for your space, we've made the resolution process simple and transparent.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original Fatboy packaging and securely seal the box to ensure your products remain protected during transit.
- 3.Attach the Label
Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return shipment.
- 4.Drop Off and Refund
Hand over your package to the designated carrier; once our warehouse inspects the items, your refund will be processed within 5-7 business days.